Shipping Policy
Shipping Policy
Thank you for shopping with Martha Shop. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, promotions, or holidays, processing times may be slightly extended.
2. Shipping Destinations
We currently ship to customers in the United States, Canada, Europe, and many other international locations.
If your country is not available at checkout, please contact us for assistance.
3. Estimated Delivery Times
Estimated delivery times may vary depending on the destination and local carrier services.
United States: 7–15 business days
Canada: 7–18 business days
Europe: 7–20 business days
Other International Destinations: 10–25 business days
Please note that delivery times are estimates and are not guaranteed.
4. Shipping Costs
Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.
We may offer free shipping promotions on qualifying orders from time to time.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Tracking updates may take 24–72 hours to appear after the package has been dispatched.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
7. Delayed or Lost Shipments
Delays may occasionally occur due to:
Customs inspections
Weather conditions
Carrier disruptions
Peak seasons
Other unforeseen circumstances
If your order appears delayed or lost, please contact us and we will assist you.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned due to incorrect or incomplete address, additional shipping charges may apply for reshipment.
9. Contact Us
Email: [email protected]
WhatsApp: +1 (332) 261-6734
Thank you for choosing Martha Shop.