Privacy Policy
Privacy Policy
This Privacy Policy describes how Marthax Studio LLC (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://marthax.com/.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use our website:
1.1 Personal Information
When you place an order or create an account, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment confirmation details (processed securely by third-party payment providers)
1.2 Order Information
When you purchase a product, we collect:
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Purchased items
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Order amount
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Order date
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Shipping details
1.3 Device and Usage Information
We may automatically collect limited technical data such as:
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IP address
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Browser type
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Device type
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Pages visited and time spent on the site
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders
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To provide shipping and tracking updates
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To offer customer support
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To improve our website and services
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To send order-related notifications
If you choose to receive marketing emails, we may also send promotions or new product updates. You can unsubscribe at any time.
3. Payment Processing
All payments are securely processed by third-party payment providers such as Stripe.
We do not store full credit card or payment details on our servers.
4. Information Sharing
We only share your information when necessary:
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With payment processors (for transaction processing)
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With shipping carriers (for order delivery)
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With service providers who help operate our website
These third parties are only allowed to use your information for the specific services they provide.
We do not sell your personal information.
5. Data Security
We take reasonable security measures to protect your personal information, including:
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SSL encryption for secure data transmission
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Restricted access to personal data
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Regular system monitoring and security updates
However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request corrections to your information
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Request deletion of your data
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Withdraw consent for marketing emails
To exercise any of these rights, please contact us using the information below.
7. Data Retention
We retain your order information only as long as necessary to:
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Fulfill orders
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Comply with legal obligations
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Resolve disputes
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Maintain business records
8. Children’s Privacy
Our website is not intended for children under 13 years old.
We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: [email protected]
WhatsApp: +1 (332) 261-6734
Company Information
Marthax Studio LLC
United States